Bdok1 Privacy Policy — your information is completely safe with us

Bdok1 collects a few types of information to provide you with our services. We only collect what's necessary to operate — nothing more.

Information Collected Directly From You

Automatically Collected Information

Certain information is collected automatically when you use bdok1, such as:

• IP address and device information (model, operating system)
• Browser type and language settings
• How long you spent on the site and which pages you visited
• At login and logout
• Cookies & Local Storage Data

Bdok1 uses your data solely for the purposes listed below. It is never used for any undisclosed or other purpose:

• Account Management: To create, verify, and keep your account secure.
• Financial Transactions: For processing deposits, withdrawals, and bonus payouts.
• Customer Support: To resolve your complaints or queries.
• Fraud Prevention: To detect multiple accounts or suspicious activity.
• Legal Obligation: To comply with directions from licensing authorities and regulatory bodies.
• Service Improvement: To improve user experience and overall platform quality.
• Marketing Communications: To send you promotions and offers with your consent (you can opt out anytime).

To keep your data safe, bdok1 employs internationally recognized security technologies:

• All data is stored on servers secured with 256-bit SSL/TLS encryption.
• Sensitive data stored in the database (such as passwords) is hashed.
• Server access is restricted to authorized personnel only.
• Regular security audits and vulnerability assessments are conducted.
• Data backup and recovery systems remain active at all times.

How long your data is retained

Bdok1 does not retain your data beyond what is necessary. Our general policy is as follows:

• Active account data is retained for the full duration the account remains open.
• Up to 5 years after account closure, as required by legal obligations.
• Transaction records are retained for as long as required under financial regulations.
• Security logs are typically retained for 12 months.

Bdok1 respects your privacy. Your data is never sold or rented. However, limited information may be shared in the following specific circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, or Rocket to process transactions.
• Identity Verification Agencies: Identity documents may be shared with an approved verification agency as part of the KYC process.
• Legal Authorities: We are required to provide information in response to a valid court order or regulatory request.
• Technology Service Providers: With cloud and infrastructure service providers under strict confidentiality agreements for platform operations.

Bdok1 uses cookies and similar tracking technologies to enhance your experience on the website and app.

Types of cookies

You can delete or block cookies at any time from your browser settings. Please note that disabling essential cookies may prevent certain features of bdok1 from functioning properly.

As a bdok1 member, you have several important rights regarding your personal data:

• Right to know: You may request to know what information we hold about you.
• Right to rectification: You can request corrections to any inaccurate or outdated information.
• Right to erasure: You can request deletion of your data under certain conditions.
• Right to restrict processing: You can request that we stop processing your data for specific purposes.
• Right to portability: You can receive a copy of your data in a portable format.
• Right to Object: You may object to marketing communications or specific data processing activities.

To exercise any of these rights, email support@bdok1.bet or reach us via the site's support chat. We typically respond to requests within 30 business days.

Bdok1 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration and confirmed again during the KYC process.

If a parent or guardian believes their child has created an account on bdok1, please contact support@bdok1.bet immediately. We will promptly close the account and delete all associated data.

Bdok1 may update this Privacy Policy as needed. For any important changes, we will:

• We will update the "Last Updated" date at the top of this policy.
• We will send notifications to your registered email or mobile number.
• We'll display a notice about significant changes the next time you log in.

Continued use of bdok1 after an updated policy takes effect will be considered your acceptance of the new terms. We recommend checking this page regularly.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out through any of the following:

• Email: support@bdok1.bet
• Live Chat: Via the chat button at the bottom right of the site
• Help Center: Help Center Page Submit a ticket from

Our data protection team typically responds to your request within 24 to 72 hours. Complex requests may take up to 30 business days.